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How janjiselot Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use your account, deposit via DANA, OVO or GoPay, and contact our support team.

Account data protectionWallet transaction privacyYour right to access dataClear data retention rulesDANA, OVO, GoPay included
janjiselot How janjiselot Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data integrity sit at the centre of how we run the platform. We use SSL encryption on every page, including the deposit flow for DANA, OVO and GoPay, so your wallet details travel over a secure connection. Access to stored account data is restricted to authorised staff only, and access logs are reviewed regularly. We keep your data for as long as your account is active or as required by applicable law, after which records are deleted or anonymised. You can request a copy of what we hold at any time through our support channels.

SSL Encryption

Every connection to janjiselot — login, deposit, withdrawal — runs over SSL. Your DANA, OVO and GoPay wallet references are never sent in plain text.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your deposit wallet preference between visits. No tracking cookies are shared with ad networks.

Data Retention

Account records are kept while your account is open and for the period required by applicable law. Once that period passes, personal data is deleted or anonymised from our systems.

Access Requests

You have the right to request a copy of your data, ask us to correct inaccuracies, or ask for deletion. Submit the request via live chat or the account help desk and we will respond in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct or delete the personal data we hold for your account, contact our support team directly. We handle data requests through the same channels you already use for account help — live chat, email and our account help desk. Responses to data access requests are sent to the email address registered on your account.

Live Chat Start a live chat session from your account dashboard. State that your query is a data privacy request and our team routes it to the right handler.
Email Support Send your data request to our support email. Include your registered account name and the wallet type you use — DANA, OVO or GoPay — so we can locate your record.
Account Help Desk Log into your account and open the Help section. Submit a data request ticket there for a written record of your query and our response.

Common Questions About Your Privacy

These questions cover what we actually get asked about data, cookies, wallet records and account access. If your question is not here, reach out via live chat or our support email and we will respond to the address on your account.

We collect your registration details — name, email, phone number — and the wallet identifier you link at deposit, whether that is DANA, OVO or GoPay. We do not store your wallet PIN.

We do not sell your transaction data. Wallet references are used only to match deposits and withdrawals to your account record and for fraud-prevention checks on our side.

Contact support via live chat or email, state it is a data access request, and include your registered account name. We send the response to your registered email address.

Yes. Submit a deletion request through the account help desk or email support. We will delete or anonymise your data after meeting any retention periods required by applicable law.

We use session cookies for login continuity and functional cookies to remember your wallet preference. You can block cookies in your browser settings, though some account functions may not work correctly.

We retain records for the period required under applicable law in your region. Once that period ends, personal data is deleted or anonymised. Local law requirements take precedence where they apply.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.